About Us
Frequently Asked Questions
We pride in manufacturing and designing our own metal cutters and molds. We are trend setters because of our experience as cake decorators.
1. Where do you ship?
We ship all of our products worldwide.
2. Where are you located?
We are located in Miami, Florida (USA).
3. How long before you ship my order?
If your products are in stock, then usually all orders leave within 24 hours upon placing your order.
4. Can I do returns on cutters and molds?
Due to FDA regulations, there are no returns on products used on food preparation.
5. Am I missing a number or piece of the center of the number?
No, the number 9 becomes the the number 6 by flipping the cutter and the center cutter is also used to make the number 8.
6. How do I clean my cutters?
Our cutters are manufactured out of tinplate. Please use a dry cloth with alcohol to clean them. NEVER wet your cutters.
About Us
Frequently Asked Questions
We pride in manufacturing and designing our own metal cutters and molds. We are trend setters because of our experience as cake decorators.
1. Where do you ship?
We ship all of our products worldwide.
2. Where are you located?
We are located in Miami, Florida (USA).
3. How long before you ship my order?
If your products are in stock, then usually all orders leave within 24 hours upon placing your order.
4. Can I do returns on cutters and molds?
Due to FDA regulations, there are no returns on products used on food preparation.
5. Am I missing a number or piece of the center of the number?
No, the number 9 becomes the the number 6 by flipping the cutter and the center cutter is also used to make the number 8.
6. How do I clean my cutters?
Our cutters are manufactured out of tinplate. Please use a dry cloth with alcohol to clean them. NEVER wet your cutters.
Get in Touch
Send us a message below with questions and we will get back to you!